State Farm® Insurance Agent Kim Schaffer

"So friendly, patient, helpful, and reasonable. I'm so glad I switched carriers."

"Kim and her staff are all about customer service. If you want a competent agent who is truly "there" for you, you've found the right place!"

"I have been working with Kim and her team for several years and am happy with the value and service. They are always very responsive and helpful when working through claims, and answering questions. Would recommend!"

"This agency always responds in a timely manner when addressing customer issues and concerns. As one of their long term customers they have always provided us with the best possible resolution in all matters and over the years we have never been disappointed."

"Janice at State Farm is great! So easy to work with & always easy to reach out to her with questions/assistance!"

"I love the professional and expedient way business is always handled when I phone into the office or have requests. Liz was extremely efficient, kind and professional this morning."

"Kim and her team are fantastic. A great agency if you want good rates, honest opinions, and top notch customer service."

"Kim, Jeff and the whole crew in the Chaska office are so friendly and knowledgeable! They got me so much more coverage for such a lower premium! I'm glad I took 30 minutes out of my day for the reassurance of knowing I was getting a better deal."

"Kim and her staff are super friendly and responsive. I love working with them!"

"Very very helpful . I have my Home and Auto with Janice, and have recently added Umbrella insurance also. Great rates and awesome service. Definitely recommend State Farm with Janice/Kim"

"Kim and her team are friendly and always quick to respond with any questions I have"

"Kim and her team are amazing. Carla and Janice are always going beyond to help my family and I. I have been with other agents and never gotten the same attention and help. Thanks Kim, Janice and Carla for always checking up on us and providing the best customer service."

"Been with her agency for years. I have a plethora of vehicle's insured there, plus my house. Never disappointed in rates and service's. Would highly recommend. Just in customer service alone. I haven't lived in the Chaska area in about 8 years, even though there's SF agency's around me currently. I continue to do business with hers. And will continue to do so!"

"Always received great service!"

"Amazing staff of people !! We’ve been customers for years and wouldn’t have it any other way :) Not only do they treat you as a priority but their response and replies are always answered in timely fashion."

"Very friendly. Helpful .and. Would. Recommend .Kim Schaeffer's. Agency. To anyone needing insurance .."

"No complaints friendly and helpful"

"This agency is fast and efficient in their processing and turnaround time. Special credit goes to the team member Janice Nelson who is absolutely outstanding in her service! Pick this office!!! they are good people!"

"Janice helped out tremendously. I was provided great service. I go here for all my insurance needs even if it is farther than a local office. I probably pass more than a dozen other State Farm offices to go to this one because of the great service."

"My Family have been with Kim Since we have moved here from Ireland and she has been a life saver for saving us money. She makes sure that her staff are amazing people. I always like to be were I am happy and this place is one of them."

"We relocated from Tulsa, OK and when I called Carla was amazing! She got my information and said she will call the Tulsa office and handle everything. Sure enough, she did. Then she handled my mother's policy. Emailed me all the updated rates and got my insurance cards sent out. This is why I choose State Farm, moving across the country is crazy and it was such a treat to be taken care of. Thank you!"

"Just called to change my bank information for my car insurance with Janice at Kim's office and received the same wonderful warm and friendly service that I have come to expect from everyone in Kim Schaffer's office. I was able to ask a few questions and given excellent answers and feedback. I am always satisfied when I deal with the people in Kim's office and look forward to keeping my coverage with them forever!"